Error 10065 on mobile Android 9

Most of times the latency won’t show either using wifi or m-data, when log in it says error 10065 can’t connect to server. I 100% sure the internet is connected, 'cause I tested on other app which worked fine. I reinstalled the game but problem hasn’t changed. But rarely it works with latency under 10ms, I can play it smoothly. I have an iOS vision, it also works perfectly. Moreover, I downloaded a Chinese Android vision, ping is bad around 200-400ms, but at least the latency shows. Don’t know it is
a bug or what, hope someone can help.

Have you restarted your device?

Thank you Wumbo for replying.
But I did try couple of times, it didn’t fix.

Can you tell us your device specifications please.

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Thank you. Now you give the developers more tools to work with. I hope they see this post soon.

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Hi, are you living in Japan? Do you use the same ISP for your iPhone as for your android phone?

IM living in Singapore, I’m using wifi on my ipad。