Cause of complaint: the internal staff of the game used their authority to hero the user’s game experience
Dear GM
Hello! As a loyal user of your company’s game, I am very satisfied with the fluency and experience of the game and full of confidence in the future prospect of the game. However, recently, a self proclaimed official in the game group has repeatedly used his authority to privately distribute benefits to compensate specific players. And the official (ember) secretly divulges the next update of the game and tells specific players that they can wish for the game items they want, and reveals in advance that NPC can exchange gold for items through social software, so that specific players can prepare in advance and destroy the balance of the game. Secondly, the official (ember) has long shared the observed players, including but not limited to my own perspective, with many people, and made personal attacks on the monitored players, including but not limited to abusing, vilifying players, divulging personal privacy and so on.
At the moment, I am very dissatisfied with the behavior of the official (ember) and have doubts about the game operation. I don’t know whether the pr。 クレーム事由:ゲーム内部スタッフが職権ヒーローユーザーを利用したゲーム体験
尊敬するGM：
こんにちは。貴社のゲームの忠実なユーザーのために、ゲームのスムーズさと体験感に満足し、ゲームの将来性にも自信を持っています。しかし、最近のゲームグループでは、自称公式スタッフ(ember)が何度もグループの中で職権を利用して個人的に福祉を支給し、特定のプレイヤーに補償を行っている。また、ある公式スタッフ(Ember)は、プライベートゲームの次回の更新内容を秘密にし、特定のプレイヤーに自分の欲しいゲームアイテムを愿うことができることを伝え、事前にソーシャルソフトを通じてnpcを漏らして金を利用してアイテムを交换することができ、特定のプレイヤーに事前に准备させ、ゲームのバランスを破壊させることができる。次に、あるオフィシャルスタッフ(Ember)は、長期にわたって観察したプレイヤーには、私自身の視点を含めて複数の人に共有し、監視されているプレイヤーに対して人身攻撃を行い、罵倒、プレイヤーの醜化、プライバシーの漏洩などの行為を含むが、これらに限らない。
今、私はこのオフィシャルスタッフ(Ember)の行為に満足していないし、ゲーム運営にも疑問を抱いています。貴社の採用担当者の職業操守や道徳的価値観が考慮されているかどうかは分かりませんが、その公式担当者(Ember)がユーザーの利益を損なうことに対してどのような処罰措置があるのか分かりません。尊敬するGMは少し私はよく知っていて、このような行為は貴社のイメージを損なうことと長期的にゲームの運営に影響することしかなくて、もともと1名の消費者として、私は苦情に対して非常に潔しではありませんが、貴社のゲームの忠実なユーザーとして、私はやはり貴社を望んでいます:従業員の職業の操守を厳格にして、ゲームの運営のバランスを維持して、ユーザーのプライバシーを保護します。
Hello everyone on the forum, I am the group leader of Yah, the Chinese server WeChat player group. Ember was complained on the forum by a certain player. On behalf of the players in the group, I will tell you the truth. Ember is a good friend and a very good staff, I hope her reputation won’t be affected because of this. Ember is here to help our Chinese server players to expel griefer, and joined our Chinese server WeChat group.
The cause of this incident was that someone personally attacked and insulted others in the group. We kicked the player out of the group, and then he wanted revenge on the players in our group, saying that he would find more griefers to enter Yah to demolish our houses. Subsequently, the player pretended to be us, using our names in the Chinese version of Yah to wreak havoc and created a prison to imprison others players, so that people would enter the international version of Yah to revenge and destroy us. When things became more and more serious, everyone was in the anger of revenge, and the Chinese server was about to turn into a chaotic battlefield. It was ember who stood up in time to stop most people from destroying and looking for revenge. Ember urged us to unite and drive out the bad guys and prevent things from getting worse., it also prevented us peace-loving players from quitting the game because of this. Because of ember, we can continue to play the game in harmony.
All the accusations against ember on the forum are slander and framed up. First, ember did not disclose the privacy of others. When all the players in our Chinese server were facing the danger of retaliation by griefer. Ember used her rest time to check and found out that someone was demolishing our house, she notified us so that our players can drive out the bad guys timely. Second, ember has never been abusive and aggressive to anyone. We all get along with ember, she has never attacked any player maliciously. Third, the purpose of these griefers are to disrupt the game experience of all players on the entire server and force us all to quit the game. Ember punished the bad guys in time and stopped the spread of the flames of revenge, the purpose of the griefers could not be achieved, so they were very interested in ember. Holding a grudge, distorting the facts, maliciously attacking ember on the forum, and ruining ember’s reputation. Fourth, the screenshots posted by those who attack ember on the forum are maliciously cropped, deliberately avoiding the context, and deliberately created to discredit ember. Ember is a very good friend and a very good staff. Because of her, we can continue to live in harmony in the Chinese server and continue to play in this game. Therefore, we do not want to see any attack on Ember, which will affect her reputation and work.
Our original intention is to hope that everyone will play the game happily, and we do not want this matter to continue to expand and ferment and becomes worse. Ember’s reputation was affected because of us, so we had to stand up and clarify this matter, our ultimate goal is to hope that everyone can be friendly, help each other, be peaceful, and have fun in the game.
做为游戏GM不应该公平公正吗？如果需要他利用职权驱逐，那不如直接游戏删掉摧毁文明， 以后只有生存建筑，利用职权分享他人游戏截图以及丑化，这个也是正常的吗？我记得GM观察玩家是方便收集数据吧不是用来驱逐和在社交软件分享玩家的吧！ 这也是GM应该做的吗？ 我不知道emder是否理解自己的工作职责 。 Isn’t a GM supposed to be fair and impartial? If he needs to use his authority to expel, it is better to delete the game and destroy civilization directly, and then only have survival buildings in the future. Is it normal to share screenshots of other people’s games and demonize others by using his authority? I remember gM-watching players is a convenient way to collect data, not to evict and share players on social software? Is that what GM should do? I don’t know if Emder understands his job responsibilities. GMはゲームとして公正であるべきではないか。もし彼が職権を利用して追放する必要があるならば、それはむしろ直接にゲームを削除して文明を破壊して、后でただ生存の建筑を利用して、職権を利用して他人のスクリーンショットを共有して、これも正常ですか?私は覚えていますGMはプレイヤーを観察するのに便利なデータを収集するでしょう追放とソーシャルアプリでプレイヤーを共有するのではありません!これもGMがやるべきことなのか。emderが自分の仕事の役割を理解しているかどうかは分かりません。
We always talk with players about new features we may releasing. That’s part of being in a community, and we value user input. I don’t see anything strange in talking to some players about some ideas, or in encouraging them to have ideas themselves.
We don’t keep records of who the players are in real life or which player is playing a certain character in a single life. The player IDs are new for each single life.
So there is no way for our staff to discriminate against a certain person. What Ember can do is the same as other players: look at a behaviour and decide to banish the player. She can’t know who the player is or what they have done in a life before. Her banishment vote is stronger, that’s all.
Anyone can read a situation wrong, of course. I am not saying that anyone is infallible. You may have gotten an undeserved banishment, or you may not. But you didn’t get one because of discrimination or a grudge, but because of observable actions and/or results.
I hope all players can try and play peacefully together. Then no-one will get banished. I hope you decide to help fix the problem in this way?
